1. Can I earn Air New Zealand Airpoints™ when I rent with Budget?

    Budget are partners in the Air New Zealand Airpoints™ programme, so you can collect Airpoints Dollars™ when you rent from any one of our Budget locations in New Zealand, Australia or the Pacific, or from any Budget airport location worldwide, except Alaska.

    Simply quote your Air New Zealand Airpoints number at the time of booking or when you collect your rental and you'll earn Airpoints Dollars on any qualifying rentals.

    Air New Zealand Airpoints members wanting to make rental vehicle reservations can call Budget on 0800 58 58 58 or +64 9 526 3243.

    Members earn 2.50 Airport Dollars per day's rental, on all qualifying rentals.

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  2. Can I earn Fly Buys points when I rent with Budget?

    Budget is an exclusive rental partner for Fly Buys New Zealand, so you can collect New Zealand Fly Buys points when you rent from any one of our Budget locations in New Zealand.

    Simply quote your Fly Buys number at the time of booking or collecting your rental and you'll collect Fly Buys points on all qualifying rentals.

    Fly Buys members wanting to make a rental vehicle reservation can call 0800 58 58 58 or if you're calling from Auckland 09 529 7788.

    Members earn 1 Point for every $20 of rental charges that they spend. Rental charges do not include airport fees, fuel, insurances, drop off fees, G.S.T and other miscellaneous charges.

    • Fly Buys points cannot be earned on staff rates, corporate rates, discount promotions, free days, tours or certain travel industry rates.
    • Only one loyalty points program may be nominated per rental and the renter name must be the same as the membership name of that particular program.
    • Fly Buys Members must quote their membership number when making a reservation and show their membership card when collecting their vehicle, or at the counter at checkout. (This is not required if the membership number is already linked to your Fastbreak & Rapidrez profile).
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  3. Can I earn Qantas Frequent Flyer points if I rent with Budget New Zealand?

    Yes, if you're a member of the Qantas Frequent Flyer program you can earn 700 Qantas Frequent Flyer points per rental on qualifying rentals from participating Budget New Zealand rental locations.

    Membership and points are subject to the terms and conditions of the Qantas Frequent Flyer program.

    • Qantas Frequent Flyer points cannot be earned on staff rates, corporate rates, discount promotions, free days, tours or certain travel industry rates.
    • Only one loyalty points program may be nominated per rental and the renter name must be the same as the membership name of that particular program.
    • Qantas Frequent Flyer Members must quote their membership number when making a reservation and show their membership card when collecting their vehicle, or at the counter at checkout. (This is not required if the membership number is already linked to your Fastbreak & Rapidrez profile).
  4. What rentals do not qualify for loyalty credits?

    Not all rentals qualify for frequent traveller points or loyalty points. Non-qualifying rentals may include, but are not limited to:

    • Discount Plans
    • Special Promotions
    • Awards
    • Vouchers
    • Travel Industry Rates
    • Wholesale Tour Packages
    • Insurance / Dealer Replacement
    • Any Group Travel
    • Reservations made on portal sites
    • Rentals from non-participating Budget locations
  5. Can I receive frequent flyer points or loyalty points for past rentals?

    Yes, you can. If you've completed a qualifying Budget rental and forgot to include your Air New Zealand Airpoints, New Zealand Fly Buys, or Qantas Frequent Flyer membership number, please contact the Budget Customer Service team and advise the following details:

    • Rental Agreement Number
    • Frequent Flyer / Loyalty Membership Number

    Customer Services will check the required information pertaining to your past rental and if the rental qualifies for a credit, the appropriate information will be forwarded to the respective travel partner for processing.

    PLEASE NOTE: The renters name must match the name displayed on the loyalty membership card/profile.

    Contact Budget Customer Service - 0800 200 072

Are you a Budget Fastbreak or Rapidrez member? Please enter your six-character number and surname in this field. Corporate Fastbreak members should also enter there six-character number and surname in this field.

If youre a member of an organisation or company that partners with Budget, that organisation may have Direct PIN, OTTO or ACTO number. Add this number into the field shown.

A BCD (Budget Customer discount promotion code) is a 7 character code used for special offers that may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the BCD into the BCD field; remember to check any terms and conditions applicable to the offer before you enter the BCD number.

If youre a Frequent Flyer member of FlyBuys member you may earn points on your rental charges, select the program you are a member of and enter your membership number and we will automatically credit your frequent flyer of FlyBuys membership with the applicable points after your rental has been completed.

If you are a member of an Australian motoring association you may be eligible to receive discounted rates from Budget. Please enter your membership number in this field.

Coupon or Discount numbers may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the coupon number in the coupon/discount field. The value of the coupon will be attached to your reservation for reference. It will not be applied to the rental until you pick up the vehicle.

Enter your travel agency IATA or Budget assigned number in this field.

Budget New Zealand does not offer rentals of commercial vehicles to anyone under the age of 21