1. What Credit Cards does Budget accept?

    We accept Visa, MasterCard, American Express and Diners Club credit and debit cards. These cards must show the customer's name, signature and card number, with their applicable logo. Prepaid and Reloadable debit cards and Gift cards, as well as Travel cards and EFTPOS cards are not accepted.
  2. Can I pay for my rental using cash?

    Budget locations in New Zealand can accept cash, travellers cheques, money orders and personal cheques as payment, but these must be issued in New Zealand Dollars and can only be used when you return the vehicle.

    When you start your rental a valid and accepted credit or debit card must be presented as credit identification.

    We accept Visa, MasterCard, American Express and Diners Club credit and debit cards.  These cards must show the customer's name, signature and card number, with their applicable logo.  Prepaid and Reloadable debit cards and Gift cards, as well as Travel cards and EFTPOS cards are not accepted.

    International visitors who have a prepaid voucher can pay cash up front for any insurance excess or optional extras (e.g. Excess Reduction, GPS, Child Safety Seats, Roadside Safety Net etc.), and upon return of the vehicle for any miscellaneous charges (e.g. fuel, additional rental hours or days, one-way fees etc.).

  3. Does Budget Rent a Car New Zealand charge a card transaction fee on car and truck rentals?

    A card transaction fee of 2.1% for Visa and MasterCard and 3.1% for American Express and Diners Club applies to the total rental charges including GST (but excluding any Airport and Wharf fees) where a credit or debit card is used for payment.

    Airport and Wharf fees are not included in the calculation of the card transaction fee.  If the rental takes place at a location that is subject to an Airport or Wharf fee, the final card transaction fee will be less than 2.1% of the total invoice value for Visa and MasterCard transactions and less than 3.1% of the total invoice value for American Express and Diners Club.

    The card transaction fee is subject to GST.
  4. What refuelling options do I have?

    Budget rates do not include fuel. Budget offers three options for fuel:

    • Return the vehicle with the same amount of fuel as when rented and no refueling fees will apply
    • Return the vehicle with less fuel than when rented and pay a refueling service charge for the fuel used. The refueling service charge is a rate higher than the local retail fuel prices. The latest refuelling service rate will be shown on your rental agreement and is subject to GST.
    • Purchase the prepaid fuel option

    The prepaid fuel option allows the renter the option of purchasing, a full tank of fuel at a price competitive with the prevailing local service station rates for regular unleaded petrol. This eliminates the need to refill the tank before the vehicle is returned. There is no credit given for fuel remaining in the vehicle at the time the vehicle is returned so the renter should return the vehicle with as little fuel remaining as possible.

    The prepaid fuel purchase option must be selected at the beginning of the rental.

  5. Can I pay with a debit card?

    We accept Visa, MasterCard, American Express and Diners Club credit and debit cards.  These cards must show the customer's name, signature and card number, with their applicable logo.  Prepaid and Reloadable debit cards and Gift cards, as well as Travel cards and EFTPOS cards are not accepted.
  6. Credit and Debit Card Pre-authorisations

    We process a pre-authorisation for credit and debit cards for your estimated charges at the start of the rental and this may include an additional pre authorisation of up to $200.00 NZD. This means funds to this value will not be available for your use on your card.  Final charges will be processed after completion of the rental and if applicable, the unused portion of the pre-authorisation will be released by Budget. Please note the pre-authorisation may take up to 7-10 business days to be released by your bank. Budget will not be held responsible for any overdraft fees based on this policy.
     

Are you a Budget Fastbreak or Rapidrez member? Please enter your six-character number and surname in this field. Corporate Fastbreak members should also enter there six-character number and surname in this field.

If youre a member of an organisation or company that partners with Budget, that organisation may have Direct PIN, OTTO or ACTO number. Add this number into the field shown.

A BCD (Budget Customer discount promotion code) is a 7 character code used for special offers that may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the BCD into the BCD field; remember to check any terms and conditions applicable to the offer before you enter the BCD number.

If youre a Frequent Flyer member of FlyBuys member you may earn points on your rental charges, select the program you are a member of and enter your membership number and we will automatically credit your frequent flyer of FlyBuys membership with the applicable points after your rental has been completed.

If you are a member of an Australian motoring association you may be eligible to receive discounted rates from Budget. Please enter your membership number in this field.

Coupon or Discount numbers may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the coupon number in the coupon/discount field. The value of the coupon will be attached to your reservation for reference. It will not be applied to the rental until you pick up the vehicle.

Enter your travel agency IATA or Budget assigned number in this field.

Budget New Zealand does not offer rentals of commercial vehicles to anyone under the age of 21