1. Does Budget offer special bereavement rates?

    Budget cares and sympathises with you in your time of need. We will make every effort to promptly accommodate your requests. Please call 0800-284-722 for assistance.
  2. What services do you offer the disabled?

    Unfortunately Budget is not able to provide vehicles or hand controls for renters with special needs.

    Please contact us on 0800 283 438 or +64 9 529 7784 for more information regarding a specialist rental vehicle provider who we would be happy to refer you to and who would be able to assist you.

     
  3. Can Budget fit hand controls in their vehicles?

    Budget is not able to provide vehicles or hand controls for renters with special needs.

    Please contact us on 0800 283 438 or +64 9 529 7784 for more information regarding a specialist rental vehicle provider who we would be happy to refer you to and who would be able to assist you.

Are you a Budget Fastbreak or Rapidrez member? Please enter your six-character number and surname in this field. Corporate Fastbreak members should also enter there six-character number and surname in this field.

If youre a member of an organisation or company that partners with Budget, that organisation may have Direct PIN, OTTO or ACTO number. Add this number into the field shown.

A BCD (Budget Customer discount promotion code) is a 7 character code used for special offers that may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the BCD into the BCD field; remember to check any terms and conditions applicable to the offer before you enter the BCD number.

If youre a Frequent Flyer member of FlyBuys member you may earn points on your rental charges, select the program you are a member of and enter your membership number and we will automatically credit your frequent flyer of FlyBuys membership with the applicable points after your rental has been completed.

If you are a member of an Australian motoring association you may be eligible to receive discounted rates from Budget. Please enter your membership number in this field.

Coupon or Discount numbers may be found in a variety of places in advertisements, on our deals page or emailed to you as part of our special E-newsletter offers. Enter the coupon number in the coupon/discount field. The value of the coupon will be attached to your reservation for reference. It will not be applied to the rental until you pick up the vehicle.

Enter your travel agency IATA or Budget assigned number in this field.

Budget New Zealand does not offer rentals of commercial vehicles to anyone under the age of 21