PAYMENT OPTIONS PAYMENT OPTIONS

It is a condition of rental that at time of pick-up, the renter must present a physical Credit Card or Debit Card. See accepted cards and payment methods below.

• We accept the following Credit Cards: Visa, MasterCard and American Express.
• We accept the following Debit Cards: Visa and MasterCard ONLY.
• We do not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Please note: some locations may accept a prepaid or reloadable stored value card as a final form of payment at the end of the rental – you are advised to enquire with the locations directly.
• We do not accept electronic payments with phones or contactless tap-and-go payment types.
• When paying by credit card or debit card a transaction fee of 2.53% for MasterCard and Visa, and 3.57% for American Express including GST will apply on all charges at time of payment.

When you start your rental, a pre-authorisation hold will be placed on your credit or debit card for the duration of the rental. Please see Credit and Debit Card Pre-authorisations under Payment Options for information regarding pre-authorisation hold amounts which will be placed on your card for the duration of your rental.

When paying by credit card or debit card a transaction fee of 2.53% for MasterCard and Visa, and 3.57% for American Express including GST will apply on all charges at time of payment.

Airport and Wharf fees and the GST on these fees are not included in the calculation of the card transaction fee.  If the rental takes place at a location that is subject to an Airport or Wharf fee, the final card transaction fee will be less than 2.1% of the total invoice value for Visa and MasterCard transactions and less than 3.1% of the total invoice value for American Express.

The card transaction fee is subject to GST.

Budget rates do not include fuel. Budget offers three options for fuel:

• Return the vehicle with the same amount of fuel as when rented and no refueling fees will apply
• Return the vehicle with less fuel than when rented and pay a refueling service charge for the fuel used. The refueling service charge is a rate higher than the local retail fuel prices. The latest refuelling service rate will be shown on your rental agreement and is subject to GST.
• Purchase the prepaid fuel option

The prepaid fuel option allows the renter the option of purchasing, a full tank of fuel at a price competitive with the prevailing local service station rates for regular unleaded petrol. This eliminates the need to refill the tank before the vehicle is returned. There is no credit given for fuel remaining in the vehicle at the time the vehicle is returned so the renter should return the vehicle with as little fuel remaining as possible.

The prepaid fuel purchase option must be selected at the beginning of the rental.

We accept Visa, MasterCard and American Express credit and debit cards.  These cards must show the customer's name, signature and card number, with their applicable logo.  Prepaid and Reloadable debit cards and Gift cards, as well as Travel cards and EFTPOS cards are not accepted.

Payments and pre-authorisations look different on your account when using a Debit Card.  For more information, please see the Credit and Debit Card Pre-authorisations.

Regardless of how you pay, when you start your rental, a pre-authorisation hold will be placed on your bank account for the duration of the rental. In addition, depending on your payment method or type of booking, additional Pre-authorisation holds will apply.

Pre-Authorisations

Please note the Pre-authorisation will be reflected as one amount on your bank account.

At the end of your rental

• When paying with a debit card, we’ll place a pre-authorisation at time of pick up for the estimated rental cost plus an additional hold. After the vehicle is returned, the final rental amount will be charged. The original pre-authorisation taken at time of collection will be released which may take 5–10 business days to appear back in your account depending on your bank.
• If you have any queries regarding the time it takes to release this pre-authorisation hold, we recommend you contact your bank.
• As this is a temporary hold the pre-authorisation amount will not show as a transaction on your statement. Budget will not be held responsible for any overdraft fees incurred.